She sounds like she has been crying. And all at once you are alarmed and concerned and you do not know how to show it. You ask. You want to say - tell me. So you say it, and you wonder if you are being too forceful or assuming.

This what it means to be a friend, to stand back and not feel hurt when you think someone you care about doesn't want to tell you why they are hurting.

- chronicmalcontent